What we mean by software development

We’re not talking about changing fonts, colours, logos, menus, layouts and terminology. These are all part of our custom package and they come inclusive.

We’re talking about helping with additional things that might help improve your business efficiencies. Things such as making the LMS operate in harmony with existing business processes and work flow. Or integration with your existing marketing and CRM systems to streamline processes and eliminate unnecessary duplicate or manual activities.

We also mean we're happy to design new features or functions we haven't thought of yet, but that you feel you need. This might be for a specific project or customer of yours. Either way, we'll sit down and review your specific needs and determine what is needed when.

Of course we also continually improve our platform so that you’ll want to continue using it in the future — not just tomorrow but say three years from now, five years from now and beyond.

We carry out ongoing software development in a continuous effort to make everything better, faster, smarter and to keep up to date with the latest technology and e-learning industry standards. This is why we have a loyal and long term customer base with some customers having been with us for more than 10 years.

Streamlining data example

A client received 20 to 50 new registrations per day via a free trial. They then manually entered this data into their CRM (Customer Relationship Management) system. This was obviously inefficient and costly.

So we designed a data capture form that gathered the information required for the CRM. We also developed an API (Application Programming Interface) to pass information directly from the LMS to the CRM system automatically. 

Reducing delivery costs example

Our client was using the In2itive LMS to deliver an employability e-learning course to 16-18 year olds. They needed a way to independently assess each candidates presentation capabilities without the associated costs of meeting each candidate in person.

We designed an assessment tool that allowed students to record a video presentation directly from their webcam to the LMS. Students were able to record, save, edit and re-record sections of their interview — and only when they were happy with their entire video response would they click the button to submit it. Tutors' were able to provide feedback, grades and certificates to students online, via the LMS.